3 Face-to-face Workshop

In today's world, globalization and technology have changed everything. Interrelation and interdependence are some of our most frequent companions. The capacity to interact with people in order to achieve results has become a fundamental skill.
But communication is something that depends on the personality and character of each interlocutor. These attributes, personality and character, influence our mental model and understanding framework that affect perception and interpretation. As a consequence it is important to be able to recognize the main personality types in order to affectively and appropriately communicate your message.
At the same time it is even more important when giving or receiving feedback. Connecting and avoiding misunderstanding during the briefing and debriefing processes, will assure success and prevent conflicts.

Negotiation skills are necessary for both our personal and professional life. However, whether you have an innate ability to negotiate or not, there are some key concepts which will help you to improve your own skills when dealing with colleagues, bosses or clients. In this short workshop, participants will be presented with relevant theory and preparation tools and given the opportunity to practice their abilities, observe other participants and reflect on what makes for successful negotiating. Participants will learn both from in-class practice and theories presented to continue improving their skills after the course is over.

This a short and intensive course to allow participants to boost their skills in situations such as public speaking, conducting one-to-one interviews, negotiations, working in groups and managing teams. The course also focuses on non-verbal communication.